Testimonials Sent To Us By Our Clients
Our work is made exciting by the response we get from our clients. Every day we can see the difference we make in the field and it’s what keeps us going. When we resolve pest issues we make a huge difference in people’s life’s. See for yourself how exciting it is to be making a difference!
Still not sure if we service your area? Take a look at our service area page.
We hope the in-depth info we share on this site, the awards we have won for our work, give you a sense of the expertise and old-fashioned customer-service you can expect of us.
| Susan R. | “Great- I would reccomend Kapture and the tech. He kaptured the critter this morning and removed it from the house. I am on a yearly plan now so I will be able to maintain a pest free home. Thanks again to John and Kapture!” |
| Kraft P. | “He did a fine job, was pleasant to work with, kept me informed of progress and went over the details went he was finished. I was very happy with the whole experience. Thanks” |
| Gary M. | “Extremely pleased with the professional manner in which my problem was solved.Very fair pricing compared to competitors I spoke with. Your call will connect you with John; the owner of the company. Everything he told me about the job was completed without a problem. Highly recommend. Gary Melnikoff” |
| Maya P. | “The technician was very prompt and professional, he explained the treatment and advised on the hole on the back of the house. I don’t know how the treatment will work since the it was only applied this morning, though.” |
| Tad P. | “Kapture alwas called and let me know what was going on. Response was almost immediate via call or text. He also took the time to explain what he was doing. Highly recommended.” |
| Gabrielle A. | “Kapture was here bright and early. He checked all the traps that he had placed last week and showed me two spots at the exterior of my home that needs to be addressed to keep the rodents out. Another thorough job by Kapture. I highly recommend Kapture!” |
| Ivan A. | “Kapture is professional, knowledgeable and polite. He explained in detail what we would be doing to take care of the problem. He checked all possible rodent entry points and seal them with foam. He will return in 2 weeks for a follow up. I would definitely recommend him. “ |
| Claire K. | “Kapture did a great job! Very professional. I was very comfortable with the work that was being done; he was respectful of the property when installing the temite bait stations outside the house and working inside the house, too. Very knowledgeable and nice. “ |
| Donna B. | “Kapture is great. He always works around my schedule. When you leave a message, you get a response immediately. The ants are under control, no longer pulling my hair out. Thank you.” |
| Kevin C. | “Kapture thoroughly checked my house today. He sprayed the perimeter of my home and checked all my traps inside my home to check for any rodent activity. I was very happy with the service received today from Kapture.” |
| Janet S. | “Daniel was punctual, polite and professional. During his survey of our property, he noted a squirrel entering our neighbor’s home. I notified our neighbor regarding this astute observation. Her pest control company confirmed the presence and took measures to avoid damages in the future. She was most appreciative of his alertness. “ |
| Chris T. | “Awesome work. Called John @ Kapture and they showed up the very next morning. I have a carpenter bee problem along my roofline. Kapture treated the areas in the am and by afternoon I counted 15-20 carpenter bees dropping to the floor. Orkin and terminex were not even close to Kaptures work. “ |
| Donna L. | “I highly recommend Jose for all pest control needs. He is prompt & curteous. He’s happy to listen & discuss any issues that may need attention and goes above & beyond in remediating them.. He is the hero of my week and I can’t praise him enough! Thank you Jose! “ |
| Charles T. | “Very prompt, professional service. Technician was a pro who showed up on time and clearly explained what he was doing. Office followed up afterwards. Pricing was also quite fair versus other service providers.” |
| Laura O. | “Kapture was very nice, listened to our pest issues to determine the root cause prior to treatment. He was very polite, and wore booties while in the house to protect the floors. “ |
| Wendy C. | “Loved Kapture enthusiasm and professionalism. He seemed very knowledgeable and passionate about his field. He appeared confident, in turn, I also felt confident that I’ve received the best service. “ |
| Linda B. | “Kapture was so very polite – he explained everything to me and treated all around the foundation of my house and the bushes in front. I feel so much better now opening the front door and not being assaulted by a swarm of midges…. Thanks!!!” |
| Marybeth M. | “5 stars for Kapture, an amazing technician, he’s conscientious, knowledgeable, reliable, and patient. Kapture makes sure all necessary areas are treated and reviews everything with you to make sure that you feel confident that was the job was done properly before he leaves. “ |
| Jillian C. | “Kapture seemed to have extensive knowledge in his field and he educated me with a great sense of humor. He was on time, got straight to the point and definitely made me feel better about a situation that I thought was far worse than it actually was. Thanks!!” |
| James M. | “Kapture is a true asset to your company. He arrived on time and explained everything he was doing. He enlightened me on more than a few things about suburban pests as we’ve just moved in from an urban address. He is very pleasant and professional. “ |
| Christina S. | “You did a wonderful job! Just went out there & NO yellow jackets at all! Thank you so much for all your help, knowledge, & kindness. I will surely call you guys again if I need anything else. A+++++ Thank you!” |
| Francette J. | “Kapture is a top Technician. He is very thorough, meticulous and exhibits the skills of a dedicated professional. Upon the completion of his services, I always feel relieved, because I know that he delivered his very best. Thank you Kapture. “ |
| Keline A. | “I am very pleased with Kapture Pest Control. We have had a problem with mice intermittently and finally decided to have professionals assist in solving the problem instead of using store bought products that are a temporary fix. Kapture was completely professional and willing to answer any and all questions in a professional manner. Kapture was not only on time for the appointment and completely professional throughout the appointment, he also took the time to explain his approach in detail and gave suggestions that could be helpful in addressing our problem. We just had our two week check up and all seems to be well. I chose to go with the yearly package, so we will have check ups every three months. However, Kapture made sure to say that if there are concerns prior to the next appointment to give them a call right away and they would come out. Really glad I chose Kapture and would confidently and gladly recommend their services. “ |
| Sam S. | “Kapture checked all the outside poison traps first and found that many had been just about cleaned out by mice. The inside traps showed no dead mice, even though late fall-early winter is the season when they start looking for mid-to-late-winter quarters. Looks like they’re out there but not coming in, either because we’ve successfully stopped up holes in the walls and around the doors or because we’re encasing cereals (which they often attacked) in large plastic containers, or because they’re dying from the poisons they’ve eaten — or maybe all three! Anyway, Antony is doing his usual highly efficient job keeping our place pest-free. “ |
| Sam S. | “Kapture inspected our office and warehouse, both the inside and outside areas. He found no dead mice or fresh droppings inside but did note that the outside feeders had been nearly emptied, so he restocked them. Last week, one of our workers reported mouse droppings in the ladies room, but Kapture saw no recent droppings in either of them. But to be on the safe side he put spring traps behind the toilets in both bathrooms. A competent, professional job, and clearly explained.” |
| Sam S. | “Kapture arrived at 9:30 AM and did a thorough review of our existing situation, checking both the inside and outside of our warehouse and office for signs of rodent activity. He replaced most of the existing traps with new ones, reviewed our own work, and plugged holes that we missed. He also sprayed for ants under my desk. (They had been crawling over the top of it.) Kapture did a great job. He really knows his stuff and can spell out clearly what needs to be done to rid ourselves of pests.” |
| Sam S. | “Kapture did a very competent job reviewing our situation and setting forth the kind of program he wants to put in place. It sounded quite sensible to me and I pledged our cooperation. We agreed that he would start work as soon as the existing pest service performs its second year of termite extermination.which will be concluded shortly, after which I will notify you and dismiss our present exterminator. “ |
| Hannah P. | “The technician, Kapture, was excellent. He did a thorough job setting traps and explaining all of the issues we were having with the mice. He pointed out all of the problem areas and showed us what to do to alleviate those problems. We did what he told us to do on the outside of the building and the next day we had no sign of mice in the kitchens. We did catch a mouse one mouse so far as he said if we block them from getting in the house the mice that we already inside would be blocked from getting out so we would have to expect to find some caught in the traps, btw we weren’t able to catch any with our traps. I am very pleased thus far. “ |
| Susan C. | “Kapture, the technician, is very conscientious and informative when questioned, He found all the places rodents got in and came back several weeks later after the two week visit because some mice were caught inside when the outside holes were closed. I didn’t want to wait for two weeks so I disposed of the dead mice myself. Mice stink almost immediately if they are left dead in the traps for two weeks. Also if the owner says he will clean up after he is refering only to picking up dead mice not droppings. “ |
| Sam S. | “Kapture inspected all our mousetraps inside the building (office and warehouse)and found no mice in them. But it was another story outside the building. There, some of the boxes of poisoned bait had been visited quite a bit by Mickey, particularly the boxes at the far end. This, probably, is where the mice had been entering the building in the past, but we’ve done a pretty good job (at Kapture’s suggestion) of sealing the holes at that end. So, in short, Mickey now stays out, eats poison, and goes off somewhere to die. Good riddance!” |
| Nicole K. | “Kapture was extremely professional, knowledgeable and friendly. He explained everything he did before he did it, answered all of my questions and took care of all of our pest issues. He made sure to double and triple check each problem area before he left to ensure we were well taken care of. John the owner of the company called me to follow-up the next day and made sure we were happy with the service. I would highly recommend Kapture services for your home! Very Very happy with the service and company as a whole. “ |
| Nancy R. | “I was skeptical about many pest control companies because of my bad experiences with them until I found Kapture. They are the most professional kind and courteous people that I have ever dealt with. Kapture the technician takes his time explains everything you need to know about the services. I high recommend Kapture for Pest control your will NOT be sorry” |
| Veronica M. | “Great service. Knowledgeable, thorough and friendly. Came the same day (within hours actually). The whole experience was easy and pleasant. Thank you very much Kapture!” |
| Tina C. | “Kapture was very professional and took the time to explain the situation in detail. Very pleased with the service. We would recommend this company to our friends and family in the future.” |
| Debbie F. | “I would highly recommend Kapture Pest Control. The technician Kapture was on time, professional, thorough, answered all of my questions and best of all the ant issue appears to have been resolved.” |
| Al S. | “Kapture provided service on the same day Kapture was contacted, he treated the area and explained in detail how the area was treated and that the yellowjacket problem was resolved, he was professional and very courteous. i would recommend and use Kapture in the future.” |
| Sam S. | “Kapture did his usual thorough job checking our poison-feeders outside and our traps inside. He found no mouse activity or droppings — an extraordinary development since we had been invaded by the critters last year and they were leaving their droppings all over the place. Hoping that the present situation continues into the winter, though Kapture warns that they may return then. If so, I’m confident he’ll get them out again!” |
| Susan R. | “Kapture has done a wonderful job! Both technicians were prompt, courteous and answered all of my questions. The company also made a follow up call to be sure the problem was solved and I was satisfied. Highly recommend!” |
| Joanne V. | “Kapture was extremely professional. He first took out the time to understand my issue; and then walked me through the steps of exactly he would be doing to address the issue and next steps. I asked lots of questions and Kapture was very knowledgeable and was able to answer my questions. He has extensive years of experience and it definitely shows. I would highly recommend Kapture and this company to anyone. So far I’m very pleased on how responsive the company were to my needs and I’m confident my issues will be resolved. See you in 2 weeks for my follow-up.” |
| Sam S. | “As usual, Kapture did a great job. He even passed along to me some advice on our termite problem. Although another firm is dealing with that problem, Kapture’s past experience in the field has given him much knowledge about it, some of which he shared with me. He’s efficient, knowledgeable and cordial.” |
| Jack A. | “Kapture was very thorough and explained in detail all work being done. He answered all questions about the materials being used and I felt that our ant problem would be resolved from his work. I look forward to his return visit in 30 days to check on the work.” |
| Alice A. | “Evan, the technician did a great job in eliminating the ants in my kitchen. He did return to take care of the ants that I noticed in the second floor bathroom. I would recommend this company to anyone who has a problem with pest control.” |
| Nicole W. | “David was diligent in treating my house in a clean and safe manner. He was thorough in making sure every area was covered and was happy to explain information about his work to me. I highly recommend David for all of your insect control needs. “ |
| Bernard M. | “Kapture did a good job. He location sight of entrance of bees and applied the formula to rid them. He said it will take 3 to 5 days to kill them all. He all mentioned to call after them were dead to seal up the entrance.” |
| Maureen U. | “Kapture was very knowledgeable and explained what he was going to do and the follow up forMe to check. I felt comfortable with him in my home and would recommend him to family and friends.” |
| Ralph M. | ” Nothing more to say that Kapture was very professional found the problem and resolve it in a very short period of time he had patience with us and explains how the problem started I will definitely use them again. And the phone is answered by the owner all the time. They are my past control go to people “ |
| Madeline J. | “Kapture was professional, knowledgeable and polite. He explained the procedure and the safety in implementing the gel since I have an indoor cat. I will have an additional liquid treatment 2 weeks from initial treatment due to the weather. I” |
| Sam S. | “After thoroughly inspecting our premises today, Kapture discussed our situation with me, gave helpful answers to all my questions, and advised me about additional precautions we can take in the future. The good news right now is that rodent activity has significantly declined since his last visit, though he cautioned that it could return in the fall. Acting on Kapture’s advice, we have shielded vulnerable products, such as breakfast cereals, in large plastic bins, which may account for some of success n ridding ourselves of rodents. Thanks as always to Kapture for his great work.” |
| Michael D. | “Kapture called in advance to tell us when he would be arriving. He put booties on his feet to keep our house clean. He was very professional and courteous, as well as thorough and efficient. I look forward to his return to ensure the traps were successful, and find how they are entering our home. i expect we will be calling in the spring to tackle a few other potential pest problems.” |
| Bennett L. | “Kapture was extremely courteous professional and thorough. Came to investigate loud scratching and scrambling sounds we experienced for several hours in the middle of the night. No immediate resolution but did discover possible locations in attic where the intruder was hanging out. Set some traps and will be back in 2 weeks to re-investigate. So far very satisfied with the service. “ |
| Steven S. | “Kapture was very thorough and took care to respect my home and not make a mess. Very pleased so far with the level of service from Kapture, specifically our technician, and hoping that the unwanted guests will be gone for good after a couple weeks!!” |
| Pat F. | “I explained to John this week that we also saw ant on the inside front door area, front railing and steps and also an army of them on the sidewalk front of the house. Were these areas not treated as well?” |
| Lynne M. | “Excellent service. Kapture was efficient, knowledgeable and pleasant. We received same-day service within a few hours of calling. I would definitely recommend Kapture to do the job.” |
| Debra E. | “Rodney was right on time, very professional and informative. Explained what these carpenter bees do and how the treatment will work. What would I do without you guys. Thank you once again for such great service.” |
| Debra E. | “Once again Kapture has come to my rescue. I’m having cricket trouble and called John on Tuesday and he had someone at my home on Wednesday morning bright and early at 7:00 a.m. Kapture explained where these annoying crickets were coming from and how he was going to treat my home. He took the time answer my questions and put my mind at ease. He was very understanding of how I felt about these unwanted visitors. After talking with him, I have no doubt that I made the right choice with Kapture. They are amazing. He also told me they will do a two week follow-up. What great customer service. Thanks guys for all you do.” |
| Debra E. | “I called Kapture on a Sunday in the late afternoon. I received a call back within 5 minutes and spoke with John. He assured me that they can help with my issue and could there on Tuesday. I was pleased that I didn’t have to wait for weeks. Matt was very professional,knowledgeable and prompt. He explained exactly what he did and what my results should be. I was very pleased with his service and am glad that I chose Kapture for my bee problem. I would highly recommend them. Thank you Matt and Kapture Pest Control.” |
| Elaine G. | “Wish I could give 6 stars! Matt was prompt, professional and extremely helpful. He explained all procedures that he completed during our first visit. I’m sure this will be a great working relationship between our company and Kapture. Thanks!” |
| Sean K. | “Quick, efficient, and no bites since the first treatment. Would have Rodney treat my place again if need be and would recommend him to my friends and colleagues for treatment.” |
| John B. | “Rodney is always very professional, customer focused and never leaves our home until he know we are satisfied with the service that was performed. We sincerely appreciate his attention to delivering on Kapture’s promise.” |
| Fred D. | “Rodney appears to be an asset to your company. It was a pleasure to meet him. He took care of my house and my daughter’s house, for ground bees and oil beetles.Thank you,Fred DiStefano” |
| Patti P. | “First – Let me say how impressed I am with Kapture as a company! Customer service above and beyond – Professionalism was exuded every step of the way – Thank YOU!! Our Technician Daniel was professional as well. Did exactly what he said he would accomplish! With being in Quarantine, you can only imagine how difficult this process was to evacute from our home – Thank Goodness the sun was shining. I highly recommend Kapture!!! Stay Healthy! “ |
| Al R. | “We paid by company check AGR in the amount of $159.94 and gave it to your good man Rodney.We need a paid bill to show the township of Nutley so please act upon it Thanks AL” |
| Irene B. | “Great service – will stick with Kapture going forward. It seems that we regularly change companies because of bad service or they disappear after a season. Well spoken and a pleasure to meet! Good job Kapture!” |
| Lorna C. | “I had bees that took up residence under my siding. I got stung this Weiss I called kapturebest. They sent a technician the following day.Daniel was extremely professional. He explained everything and answered all my questions. Daniel did a great job eliminating the bee problem under my siding. “ |
| Ruth R. | “Daniel is knowledgeable and explains everything. It has definitely been an educational experience, and even humorous at times – definitely appreciated when it comes to this kind of problem!” |
| Don L. | “Daniel was prompt, professional and friendly. He did not rush through his visit with us and explained each task completely and patiently. I am no expert about pest control procedures since this is the first time in 25 years we have had a pest control specialist come to our home however I spent most of Daniel’s visit observing the spraying and bait setting, etc and the job looked comprehensive and covered all the areas of concern we had. A follow up visit is scheduled for two weeks from now and I expect the same quality of service. For now Kapture met all my exceptions and earned a five star rating. “ |
| Bob P. | “Kapture showed up on time, was polite and courteous, and explained the product he was using and how it would work. I also appreciate fact that he wore foot protection and a face mask.” |
| Miriam W. | “Kapture had just completed their routine service when we saw carpenter bees on our property. They literally sent a technician back out within a day or two for treatment. The technician David is always knowledgeable, dependable, helpful and friendly. He does a great job for a great company.” |
| Meryem I. | “David was great. he explain to everything with details about the process. the job was a difficult but he was very successful on this. I can say that his attitude and the way his behavior wonderful. I m so glad that he was the correct person for this job. Also, Bees are gone. My son and myself are very happy on this. Thank you “ |
| Joe M. | “Rodney was very thorough in explaining things to me as I asked questions, and had no problem with checking the inside of our home as well to make sure the wasps in our walls wouldn’t become a problem in our rooms. Happy to have him as the person helping us get rid of this bug problem!” |
| Sylvia A. | “David, as usual, did a thorough search of my home, found 5 trapped mice and removed them. Set additional traps in various locations where droppings have been found. He is very professional, concerned and caring. 5 STARS again. Thank you.” |
| Sylvia A. | “David was very thorough and I am hoping for great results. He was very professional, showed concern and pointed out problem areas. Further he investigated the area outside surrounding the residence and found a mice hole which he filled with mesh. I highly recommend him and the Kapture company.” |
| Darlene C. | “Jose did a complete service of our home. When he went up to the attic he noticed a leak. Thank god he did bc we would have never have found it. Had it fixed right away. Thank you for noticing and preventing an even bigger issue! We appreciate it! “ |
| Katherine C. | “David Lopez did an awesome job. He explained what he was doing and came back to clear the area and re-set traps. He is polite, punctual and capable. “ |
| Diane F. | “Dave was great. He was very thorough and clear in his explanation, as well as careful of my dogs. He understood that was very important to me, but also I was concerned about the rodent issue, and subsequent ant issue. Both resolved! He treated the interior and exterior of our home, and recommended some things to look out for. Dave was also very courteous in these times of Covid, taking care to ensure that we were all protected.” |
| Allan D. | “David arrived to remove a nest of yellow jacket wasps by the back door of our home and to eliminate a number or ants along our outdoor walls. He arrived as scheduled on time, was friendly, extremely knowledgeable providing us with lots of useful information, and most importantly thorough and successful. The annoying wasps were gone after one treatment and never returned. It was a pleasure working with an experienced and professional technician. He offers an excellent reflection on the reputation of the company. “ |
| Albab A. | “David was amazing! He was articulate in explaining everything, and answered every question I had with detailed responses that made it very easy to understand. He was extremely professional throughout the treatment.” |
| Catherine H. | “Justin was great! He was on time, and took his time to inspect and treat. He explained what he would be doing, and was knowledgeable and answered all my questions.” |
| Jesse T. | “David was a pleasure, he came in and made the whole situation a lot better. The morale in the house was rather low due to the roaches, and he put all our worries to rest and not only remedied the situation but he gave us the information needed to inform us and put or nerves to rest. David is the man and if he is my exterminator next time around i would not complain at all!” |
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Call 1-888-811-5813 or schedule online now to start protecting your home and family today!
