Online Reviews

See What Our Clients Say About Us Online

As an established company we have built up a significant amount of online feedback from current clients. Listening to our story and process is good – but online reviews are even better. Especially when they are gathered by an independent, third party company who doesn’t filter any of the content.

We service all of Bergen County, Essex County and Passaic County including Mahwah, Wayne, Teaneck, Bloomfield, West Orange, Ridgewood and Closter.

Still not sure if we service your area? Take a look at our service area page.

We hope the in-depth info we share on this site, the awards we have won for our work, and the ongoing updates we post based on client questions give you a sense of the expertise and old-fashioned customer-service you can expect of us. But please don’t stop there as we have received a lot of reviews for our services from mice control, ant control, wasp control and all our other services.

Third-Party, Unfiltered Feedback Tells A Powerful Story

Excellent
4.9
Andrew Williams
4 days ago
​I cannot recommend Aviva and Kapture Pest Control enough! Aviva came out to our local church, thoroughly assessed our situation, and immediately went to work to rectify the issue. The level of expertise, professionalism, and care shown was absolutely top-tier. If you want the job done right by someone who truly knows their stuff, ask for Aviva. Incredible service from a fantastic company!
Doug Hamilton
6 days ago
We had our first meeting with Aviva from Kapture to have them service our new warehouse. Aviva was exceptional. She ran through the entire process which was really clear and she setup the first appointment next week. Can't wait to continue to work together!
ALTY P
6 days ago
what ever the tech did - 2 thumbs up - we went from seeing mice to smelling mice *for a few days - then we haad the funeral and threw out the bodies. :)
FoodieesM
7 days ago
Matt has been the best. We’ve been with Kapture for a little over a year and no regrets, worth the money. Customer service is always on point and all the service appointments have been prompt and professional.
peggie lee
7 days ago
Jordon did great job with professional care and detail to remove the hornet beehive. Highly recommend him !! Thank you.
Response from the owner:Thank you, Peggie! Glad to hear Jordan is taking great care of you - We really appreciate the kind words and recommendation!
Nina DeRosa
1 week ago
I just started treatment but I am giving five stars because after the initial visit (mice problem) I thought some areas were not covered and the company sent Rodney right back to reinspect the whole property. He did a very thorough job. They explain everything and I am looking forward to being done with these critters by the end of the treatment. They plug holes inside and out, leave traps and are careful if you have pets.
Response from the owner:Thank you Nina!
Gerard Covello
2 weeks ago
Matt was very thorough explained everything clearly I was very happy with his work would highly recommend Kapture
Sherzon Green
2 weeks ago
My technician Matt was thorough and very compassionate about my fear of mice. I’m happy that I finally made a decision to move forward with service from your company. Thank you again Matt!!
Terri Frain
2 weeks ago
All I can say is thank God for Brandon since hiring capture pest control and having Brandon as our Technician we’ve seen such a decline in mice flies mosquitoes bugs in general he is extremely thorough and very knowledgeable. He always has a good attitude and is always willing to listen to me freak out about bugs cause I do not like bug bugs and he has a lot of patience The company has been incredibly thorough, organized, and professional. I would highly recommend capture and Brandon as your Technician. He is truly the best thank you.
Deisnel Cardenas
2 weeks ago
Kapture's Matt Iovino is the absolute best in the business. Great customer service. Thank you again for all of your help, Sir!
Response from the owner:Thanks so much, Deisnel! 😊 We're here whenever you need!
Al Naimo
2 weeks ago
I called at 9 am for a problem with mice and ants.Matt arrived at 12:15 and went straight to work. He found places that I pass each day where the mice could have entered. He set traps in my garage,kitchen, furnace room, attic and outside. He then sprayed the entire perimeter of my house for ants. He was pleasant, professional and even put shoe covers on to protect my home. I am very pleased with the service . Matt put us at ease.
Jordan, the technician was very professional, courteous and very thorough . He informs me of his upcoming service and he communicates well if there’s any issues. Overall, he did an excellent job and we are happy with the service. I recommend this service to anyone who requires quality pest control.
Response from the owner:Thank you Marie! We value your feedback and appreciate your kind review! Terrence is a great technician who takes a lot of satisfaction in providing an excellent service. I know this will mean a great deal to him!
Steven Reul
3 weeks ago
Jordan is amazing! I absolutely love your service and your reprrsrntatives! They are kind, informative and experienced! Thank you for all your help!!!
1asakornel1
3 weeks ago
Very satisfied with the technician Justin. Very professional and took his time to make sure that everything was done right and found possible entry points of the rodents. Looking forward to the 2-week follow up and hopefully the pest issue will be eradicated. Highly recommend this company. Thank you Kapture. I then had a 2nd week follow up with Matt who was very thorough and reinforced possible entry points and sprayed around for pests. Thank you again Kapture.
Response from the owner:You're welcome! Thank you for the kind review, and we're thrilled you're satisfied! John will be pleased to hear this!
Raw Fitness
3 weeks ago
Aviva was an absolute pleasure to work with. Professional, responsive, and genuinely committed to providing great service. The entire process was smooth and stress-free thanks to her attention to detail and willingness to help every step of the way. Highly recommend!
Janet Eyerman
4 weeks ago
Like Nathan he listens to my concerns and does a great inspection. Justin explained everything he was doing and beyond really liked his visit thank you for your prompt respond.
Response from the owner:Thank you Janet! We're glad to hear Nathan took the time to listen and gave a thorough service. That's the level of care we strive for every time!
M M
4 weeks ago
We just began using Kapture 2 weeks ago. Matthew has been to our home twice and made us feel comfortable and well taken care of. He knowledgeable and courteous. My wife feels better and safer now that we are on a yearly plan with Kapture.
Michael Priore
4 weeks ago
Brandon is very professional, friendly, and very knowledgeable. He eased our concerns. Brandon is our dedicated tech, he's always on time. Very courteous. Thank you Brandon!
Karen Licciardi
4 weeks ago
We called Kapture and they came out the very next day. And Melvin our technician was awesome. He showed me where everything was and explained everything and made the process seamless.
Su Jung Han
4 weeks ago
I had Justin from Kapture today. He was knowledgeable, professional, and friendly. Wonderful service!
Mike Haag
1 month ago
Kapture Pest Control is great! The techs are knowledgeable and communicative. Accounts person Aviva Y. Is helpful and responsive. Recommend!
Response from the owner:We're thrilled you had a great experience, Mike! Aviva is awesome.
Gurkan Ozdemir
1 month ago
Aviva what a sales woman thoroughly going through service options what they offer how much it cost to a point where everyone could understand what they actually do for what they charge. It was a real pleasure having her.
Response from the owner:Wonderful to hear, Gurkan! Aviva’s the best! We appreciate your kind review.
James M
1 month ago
We had some carpenter bee issues at our home. Matt came out and explained the work that would be done and what to expect. He was very professional and I would highly recommend Kapture.
Response from the owner:Thanks for the 5 Star review James!!
Nick Photiadis
1 month ago
Outstanding service and a wealth of knowledge & information. Awesome job and great follow-up. Knows the property and sees most things missed by us day to day.
Response from the owner:Thank you for the awesome review and kind words Nick!
DANIEL JAYDEN
1 month ago
Today was my first experience with Kapture Pest Control, and it was excellent. The technician who came to perform the extermination took the time to explain each step before beginning the work. He was professional, knowledgeable, and thorough. He’s scheduled to return in two weeks for a follow‑up inspection. Job well done!
Response from the owner:Happy to know you had such a great first visit Daniel. We take pride in making sure you're comfortable every step of the way. We truly appreciate your feedback and are looking forward to keeping you pest free!

We Have More Reviews On Several Third Party Websites…

PestReviews.org

PestReviews.org gets their reviews differently than other review sites like google, yelp, and Angie’s list. PestReviews.org has partnered with the software providers of pest control companies and is able to send follow up emails to every customer who receives a service. These follow up emails prompt the customer to leave feedback about their experience as well as a star rating between 1-5. This ensures that the review comes from an actual customer who has received an actual service. On PestReviews.org, you can see ALL of these verified reviews in their original format — both good and bad. The only thing which is censored is personal information such as names, phone numbers, pricing, etc… You will notice these are masked using an “*” (asterisk) symbol. Using this method, you not only get a high level of confidence in the validity of these reviews, but you also have access to a large sample size which provides you with the best source of information available.

CLICK HERE TO READ OUR PESTREVIEWS.ORG REVIEWS

(Note: You will be taken to PestReviews.org in a new window.)

PestReviews.org Rating

Google Reviews

Google online reviews are available to any internet user who has a Google account. Unfortunately, this leaves companies open to anonymous (and sometimes, unwarranted or flat-out disingenuous) reviews. That being said, many legitimate reviews are posted and this can be a worthwhile source of information.

CLICK HERE TO READ OUR GOOGLE REVIEWS

(Note: You will be taken to Google Reviews in a new window.)

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