Online Reviews

See What Our Clients Say About Us Online

As an established company we have built up a significant amount of online feedback from current clients. Listening to our story and process is good – but online reviews are even better. Especially when they are gathered by an independent, third party company who doesn’t filter any of the content.

We service all of Bergen County, Essex County and Passaic County including Mahwah, Wayne, Teaneck, Bloomfield, West Orange, Ridgewood and Closter.

Still not sure if we service your area? Take a look at our service area page.

We hope the in-depth info we share on this site, the awards we have won for our work, and the ongoing updates we post based on client questions give you a sense of the expertise and old-fashioned customer-service you can expect of us. But please don’t stop there as we have received a lot of reviews for our services from mice control, ant control, wasp control and all our other services.

Third-Party, Unfiltered Feedback Tells A Powerful Story

Excellent

4.9

Alexa Bryan

3 days ago

Prompt, reliable and knowledgeable! The tech explained everything he was doing in detail and told me about the areas of concern of where pests may be getting in. I feel like I am in good hands!

M David Emanuel

5 days ago

Melanie is very thorough and very passionate about what she's doing and very personable. I rather have her all the time than somebody that is not personable and thorough. She explains what she's doing and why and that's very impressive

Response from the owner:Thank you for the kind words and great review! We are lucky to have Melanie on the Kapture team!

Carol Reilly-McDermott

6 days ago

Matt checked the vent where I heard scratching. He didn’t find anything but treated the area in case there was a returning visitor. I was pleased and would recommend Kapture Control. Quick service too!

Roberta Hermann

1 week ago

Justin has been my tech for awhile He is thoughtful, knowledgeable and easy to work with. I appreciate his throughness and really feel he has his customers best interests at heart. Kudos to Justin and the entire Kapture team. So glad they were referred to me.

Response from the owner:Thanks, Roberta! Justin does a great job, and I’ll make sure he sees this.

Richard Gonzalez

2 weeks ago

Javier Suarez serviced my business today arrived early and spoke to me on arrival then did his inspection and addresses any problems and then came to me to let me know Great Customer Service shown by Mr. Suarez Great Service

Response from the owner:Thanks Richard! Its a pleasure working with amazing people like yourself!

Kristen Amato

3 weeks ago

We had an excellent experience with Kapture, especially Justin. He truly went above and beyond to help us identify and address a mouse issue that was left behind by the previous homeowners. He took so much time to thoroughly inspect our home, explain everything he found, answer every question we had, and reassure us throughout the process. With our baby due next month, this has been a huge source of stress, and Justin couldn’t have been more conscientious, patient, and understanding. He genuinely cared about making sure we felt comfortable and confident before he left. His attention to detail, professionalism, and dedication to customer service were exceptional.

Response from the owner:Thank you Kristen! We’re glad Justin went above and beyond and helped get everything figured out. We really appreciate you choosing Kapture!

John Hartrey

3 weeks ago

Matt sent me a text when he was on his way, arrived and answered my questions. Then he did the treatment, quickly and efficiently. Great service.

Response from the owner:Thanks for the kind words John! We always appreciate your feedback and support. Trevor is a true Pro, we're glad to know he's taking great care of you!

Maria D

4 weeks ago

After calling 2 major companies and having poor experience with scheduling I called Kapture. I had a great experience with this company since the moment of phone call. The customer service rep was helpful and explained every aspect of the service. They were able to get me in for service for the following day. While I was waiting the company called to provide an ETA on the technician which I had requested. Brandon came to the home was respectful and explained everything he was going to do. He was attentive, understanding, and listened to the problem I was dealing with. He took special care and attention to my home. I will continue to use them.

Response from the owner:Thank you Maria! We’re glad you gave us a call and that our team was able to provide a much smoother experience. Brandon is a true pro and it's great to hear that he took excelent care of you. We appreciate your business!

Andrew Williams

1 month ago

I cannot recommend Aviva and Kapture Pest Control enough! Aviva came out to our local church, thoroughly assessed our situation, and immediately went to work to rectify the issue. The level of expertise, professionalism, and care shown was absolutely top-tier. If you want the job done right by someone who truly knows their stuff, ask for Aviva. Incredible service from a fantastic company!

Response from the owner:Thank you, Andrew! We really appreciate the recommendation!! Aviva is awesome, and we’re glad she was able to assess and understand the needs of your church.

Doug Hamilton

1 month ago

We had our first meeting with Aviva from Kapture to have them service our new warehouse. Aviva was exceptional. She ran through the entire process which was really clear and she setup the first appointment next week. Can't wait to continue to work together!

Response from the owner:Thanks so much Doug! Happy to hear Aviva made such a great first impression and took the time to carefully review your new warehouse. We look forward to working with you!

ALTY P

1 month ago

what ever the tech did - 2 thumbs up - we went from seeing mice to smelling mice *for a few days - then we haad the funeral and threw out the bodies. :)

Response from the owner:Thanks so much for the support!

FoodieesM

1 month ago

Matt has been the best. We’ve been with Kapture for a little over a year and no regrets, worth the money. Customer service is always on point and all the service appointments have been prompt and professional.

Response from the owner:Thank you so much for the support and kind words! Glad Matt and the Kapture Team have taken good care of you.

peggie lee

1 month ago

Jordon did great job with professional care and detail to remove the hornet beehive. Highly recommend him !! Thank you.

Response from the owner:Thank you, Peggie! Glad to hear Jordan is taking great care of you - We really appreciate the kind words and recommendation!

Nina DeRosa

1 month ago

I just started treatment but I am giving five stars because after the initial visit (mice problem) I thought some areas were not covered and the company sent Rodney right back to reinspect the whole property. He did a very thorough job. They explain everything and I am looking forward to being done with these critters by the end of the treatment. They plug holes inside and out, leave traps and are careful if you have pets.

Response from the owner:Thank you Nina!

Gerard Covello

1 month ago

Matt was very thorough explained everything clearly I was very happy with his work would highly recommend Kapture

Response from the owner:Thank you for the support and recommendation Gerard!

Sherzon Green

1 month ago

My technician Matt was thorough and very compassionate about my fear of mice. I’m happy that I finally made a decision to move forward with service from your company. Thank you again Matt!!

Response from the owner:Thanks so much for putting your trust in the Kapture Team!!

Terri Frain

1 month ago

All I can say is thank God for Brandon since hiring capture pest control and having Brandon as our Technician we’ve seen such a decline in mice flies mosquitoes bugs in general he is extremely thorough and very knowledgeable. He always has a good attitude and is always willing to listen to me freak out about bugs cause I do not like bug bugs and he has a lot of patience The company has been incredibly thorough, organized, and professional. I would highly recommend capture and Brandon as your Technician. He is truly the best thank you.

Response from the owner:Thank you Terri! Brandon is a true PRO and does a great job - we're lucky to have him on the team.

Deisnel Cardenas

1 month ago

Kapture's Matt Iovino is the absolute best in the business. Great customer service. Thank you again for all of your help, Sir!

Response from the owner:Thanks so much, Deisnel! 😊 We're here whenever you need!

Al Naimo

2 months ago

I called at 9 am for a problem with mice and ants.Matt arrived at 12:15 and went straight to work. He found places that I pass each day where the mice could have entered. He set traps in my garage,kitchen, furnace room, attic and outside. He then sprayed the entire perimeter of my house for ants. He was pleasant, professional and even put shoe covers on to protect my home. I am very pleased with the service . Matt put us at ease.

Response from the owner:Thanks, Al! Matt is fantastic so I know you're in good hands moving forward. Happy we could help!!

Marie Covarrubias

2 months ago

Jordan, the technician was very professional, courteous and very thorough . He informs me of his upcoming service and he communicates well if there’s any issues. Overall, he did an excellent job and we are happy with the service. I recommend this service to anyone who requires quality pest control.

Response from the owner:Thank you Marie! We value your feedback and appreciate your kind review! Terrence is a great technician who takes a lot of satisfaction in providing an excellent service. I know this will mean a great deal to him!

Steven Reul

2 months ago

Jordan is amazing! I absolutely love your service and your reprrsrntatives! They are kind, informative and experienced! Thank you for all your help!!!

Response from the owner:Thanks so much for the kind words Steven!!

1asakornel1

2 months ago

Very satisfied with the technician Justin. Very professional and took his time to make sure that everything was done right and found possible entry points of the rodents. Looking forward to the 2-week follow up and hopefully the pest issue will be eradicated. Highly recommend this company. Thank you Kapture. I then had a 2nd week follow up with Matt who was very thorough and reinforced possible entry points and sprayed around for pests. Thank you again Kapture.

Response from the owner:You're welcome! Thank you for the kind review, and we're thrilled you're satisfied! John will be pleased to hear this!

Raw Fitness

2 months ago

Aviva was an absolute pleasure to work with. Professional, responsive, and genuinely committed to providing great service. The entire process was smooth and stress-free thanks to her attention to detail and willingness to help every step of the way. Highly recommend!

Response from the owner:Happy to know Aviva made everything easy and stress-free. Thank you for the support!

Janet Eyerman

2 months ago

Like Nathan he listens to my concerns and does a great inspection. Justin explained everything he was doing and beyond really liked his visit thank you for your prompt respond.

Response from the owner:Thank you Janet! We're glad to hear Nathan took the time to listen and gave a thorough service. That's the level of care we strive for every time!

M M

2 months ago

We just began using Kapture 2 weeks ago. Matthew has been to our home twice and made us feel comfortable and well taken care of. He knowledgeable and courteous. My wife feels better and safer now that we are on a yearly plan with Kapture.

Response from the owner:Thank you so much for the support and kind words! This feedback truly means a lot to us!! Matthew is great and we're glad to hear he's taking excellent care of you.

We Have More Reviews On Several Third Party Websites…

PestReviews.org

PestReviews.org gets their reviews differently than other review sites like google, yelp, and Angie’s list. PestReviews.org has partnered with the software providers of pest control companies and is able to send follow up emails to every customer who receives a service. These follow up emails prompt the customer to leave feedback about their experience as well as a star rating between 1-5. This ensures that the review comes from an actual customer who has received an actual service. On PestReviews.org, you can see ALL of these verified reviews in their original format — both good and bad. The only thing which is censored is personal information such as names, phone numbers, pricing, etc… You will notice these are masked using an “*” (asterisk) symbol. Using this method, you not only get a high level of confidence in the validity of these reviews, but you also have access to a large sample size which provides you with the best source of information available.

CLICK HERE TO READ OUR PESTREVIEWS.ORG REVIEWS

(Note: You will be taken to PestReviews.org in a new window.)

PestReviews.org Rating

Google Reviews

Google online reviews are available to any internet user who has a Google account. Unfortunately, this leaves companies open to anonymous (and sometimes, unwarranted or flat-out disingenuous) reviews. That being said, many legitimate reviews are posted and this can be a worthwhile source of information.

CLICK HERE TO READ OUR GOOGLE REVIEWS

(Note: You will be taken to Google Reviews in a new window.)

Contact Kapture for a No-Obligation Phone Consultation and Quote:

Call (201) 989-1474 or schedule online now to start protecting your home and family today!