Online Reviews

See What Our Clients Say About Us Online

As an established company we have built up a significant amount of online feedback from current clients. Listening to our story and process is good – but online reviews are even better. Especially when they are gathered by an independent, third party company who doesn’t filter any of the content.

We service all of Bergen County, Essex County and Passaic County including Mahwah, Wayne, Teaneck, Bloomfield, West Orange, Ridgewood and Closter.

Still not sure if we service your area? Take a look at our service area page.

We hope the in-depth info we share on this site, the awards we have won for our work, and the ongoing updates we post based on client questions give you a sense of the expertise and old-fashioned customer-service you can expect of us. But please don’t stop there as we have received a lot of reviews for our services from mice control, ant control, wasp control and all our other services.

Third-Party, Unfiltered Feedback Tells A Powerful Story

Excellent
4.9
Lesley Rennis
7 days ago
Friendly and thorough. They were great! Let me know what they were doing and made sure I understood.
Response from the owner:Thanks for choosing us!
Justin Director
7 days ago
Justin DeAlba was excellent. kind, patient, professional, knowledgable, easy to talk to, and well informed about the issues. He explained things to me, answered all my questions, and gave me a lot of confidence about the inspection.
Response from the owner:Thank you Justin! We appreciate the 5-star rating.
John Hartrey
1 week ago
Justin called to let me know his arrival time. He listened to me and checked everything that I asked him to do. He was efficient and professional, even going beyond what I requested to add a few traps. Great service/
Response from the owner:Thanks for the kind words John! We always appreciate your feedback and support. Trevor is a true Pro, we're glad to know he's taking great care of you!
Guido
1 week ago
Aviva Yoskowitz scheduled a consultation at my company of employment and she was very detailed oriented, going into on how Kapture is able to provide exceptional services with businesses, small and large. I would recommend contacting her for a professional free consultation to address any issues you may have for both commercial and residential.
Response from the owner:We appreciate the detailed review!
Elyse Zitomer
2 weeks ago
Fabio just left . Happy with the service today will review again at a later date when ants go away . Thanks for your prompt service call
Response from the owner:Thanks so much, Elyse!
Donna Sosa
2 weeks ago
Matt Lovino is awesome and so professional! Does a wonderful job of communicating with me on everything. Leaves a detailed message on everything he does and things he notices and take extra effort to help in those areas too. Wonderful company to deal with and to top it off, ALL PROBLEMS ARE SOLVED!!!!!
HIGHLY RECCOMEND KAPTURE!!!!!
Response from the owner:Thank you for the fantastic review Donna! We're lucky to have a great technician like Matt on our team.
Jamar Wilkins
2 weeks ago
Brandon came early, addressed my home’s needs, offered to come back in two weeks, and did the service on-time as promised. He was professional, my dog loved him, & thorough.
Response from the owner:We appreciate your trust!
Nicholas Consoli
3 weeks ago
Brandon was very pleasant and professional. He explained the whole process to me in a way I could understand. The whole process took less than a half hour. Very satisfied with his work
Response from the owner:Thank you, Nicholas! We’re glad to hear Brandon delivered a great experience while keeping everything clear and easy to understand. We truly appreciate your feedback!
Lillian Rose
4 weeks ago
The technician, Dylan Post was very thorough. He rebaited the traps (which were empty) in the basement & garage. He said that there was slight activity and advised us to remove the bird seed stored in the garage, which we are doing. He then went outside to complete his work around the perimeter of the house. He advised that we schedule a follow up in two weeks, which we did.

We appreciate Dylan's helpful attitude and considerable knowledge.

Sincerely,
Lillian Brenwasser
Response from the owner:Thanks Lillian! Javier and our whole Kapture crew truly appreciate your nice feedback. It is a pleasure keeping great people like yourself pest free!
scott kohut
1 month ago
Incredibly professional, on time, thorough in every way. Honestly its harder and harder to find people who care about their craft and take the time to make it feel like they value you as a customer, that happened today. I strongly recommend Kapture Pest Control to anyone who needs an exterminator.
Response from the owner:Thank you so much, Scott!
Elissa DeLorenzo
1 month ago
I love this company. They respond very quickly when I have concerns re: rodents, insects etc. I have used this service for several years and know that my home is protected.
Response from the owner:Thanks Elissa.
James Miras
1 month ago
Highly recommend Kapture! Called them when we saw an uninvited guest in our basement. They quickly understood our concerns, answered all of our questions and immediately booked an appointment for one of their highly trained and experienced employees for a service call. Fabio came the next day and we instantly felt at ease that our problem would be fixed! Fabio was the consummate professional, answering our questions and providing the answers and confidence we were hoping for. Fabio went to work and the within 2 days our uninvited guests were no longer! Never did we think it would be resolved so quickly, and we owe our sincere thanks and gratitude to Fabio and Kapture for their efforts, follow up and outstanding communication throughout the entire ordeal. We were so impressed with this company and all the other services that they offer, that we instantaneously wanted a service contract with them as insurance and preventative maintenance. This company is the best!
Response from the owner:We're thrilled Fabio could help! We appreciate your trust, James!
Deisnel Cardenas
1 month ago
Kapture's Matt Iovino is the absolute best in the business. Thank you again for all of your help Sir!
Response from the owner:Thanks so much, Deisnel! 😊 We're here whenever you need!
Marisha Guarino
1 month ago
Richard the Salesman from Freehold was amazing! He explained everything in detail to me and you can not beat the price! He was very professional and it when it came to my concerns, he answered every question. He even told me everything that was included in the price. I had Orkin and I always had an issue and had to wait long for them to come to the property. These guys come fast and everything was covered and no added extra fees. This is a great Pest control and its highly recommended.
Response from the owner:So glad Richard could help! Thank you, Marisha! 😊
Gessel Abreu
1 month ago
Brandon was great, he explained on the steps i should take to keep the pest out and said they will come back in two weeks to follow up.
Response from the owner:Glad Brandon could help! Thanks for choosing us!
Sue Wilhoit
2 months ago
This company is very professional and responsive. Javier, Steven, Mitchell, and Nathan are excellent technicians. They are very thorough and explain things well. They checked out anything I had concerns about.
Response from the owner:Thank you for your nice review Sue! Javier is an awesome tech and I know this is going to make his day. It is a pleasure working with great people like yourself!
Marie Louis
2 months ago
Very professional gentleman; he went over and explain everything to me as the secretary did on the phone with me; and he was punctual within the time limit.
I like the encounters the minute they contact me until the technician arrives.
Response from the owner:We appreciate you, Marie!
Diane Maxwell
2 months ago
I meet Fabio today for the first time I was very impressed with him, very polite and very pleasant. He Introduced himself and did a great job.
Response from the owner:Thanks for your support and kind words Diane!

We Have More Reviews On Several Third Party Websites…

PestReviews.org

PestReviews.org gets their reviews differently than other review sites like google, yelp, and Angie’s list. PestReviews.org has partnered with the software providers of pest control companies and is able to send follow up emails to every customer who receives a service. These follow up emails prompt the customer to leave feedback about their experience as well as a star rating between 1-5. This ensures that the review comes from an actual customer who has received an actual service. On PestReviews.org, you can see ALL of these verified reviews in their original format — both good and bad. The only thing which is censored is personal information such as names, phone numbers, pricing, etc… You will notice these are masked using an “*” (asterisk) symbol. Using this method, you not only get a high level of confidence in the validity of these reviews, but you also have access to a large sample size which provides you with the best source of information available.

CLICK HERE TO READ OUR PESTREVIEWS.ORG REVIEWS

(Note: You will be taken to PestReviews.org in a new window.)

PestReviews.org Rating

Google Reviews

Google online reviews are available to any internet user who has a Google account. Unfortunately, this leaves companies open to anonymous (and sometimes, unwarranted or flat-out disingenuous) reviews. That being said, many legitimate reviews are posted and this can be a worthwhile source of information.

CLICK HERE TO READ OUR GOOGLE REVIEWS

(Note: You will be taken to Google Reviews in a new window.)

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