Online Reviews

See What Our Clients Say About Us Online

As an established company we have built up a significant amount of online feedback from current clients. Listening to our story and process is good – but online reviews are even better. Especially when they are gathered by an independent, third party company who doesn’t filter any of the content.

We service all of Bergen County, Essex County and Passaic County including Mahwah, Wayne, Teaneck, Bloomfield, West Orange, Ridgewood and Closter.

Still not sure if we service your area? Take a look at our service area page.

We hope the in-depth info we share on this site, the awards we have won for our work, and the ongoing updates we post based on client questions give you a sense of the expertise and old-fashioned customer-service you can expect of us. But please don’t stop there as we have received a lot of reviews for our services from mice control, ant control, wasp control and all our other services.

Third-Party, Unfiltered Feedback Tells A Powerful Story

Excellent
Kapture has worked wonders for our small pet shop. They are highly effective in removal of all types of vermin while maintaining a sensitivity to the animals in the shop. They also maintain a high code of ethics in dealings with small-scale establishments. Kaylee has been extremely helpful every step of the way, providing solutions almost as quickly as the problems arise. Cannot say enough good things about Kapture and we highly recommend them!
Steven did an awesome job of keeping me informed of all the details concerning today's and as well as his last visit to my property. Great work, thank you Steven!
Temis showed up and immediately assessed the environment. He was very professional and checked all areas regarding the matter I called about. Continue to be very happy with Kapture's services

Alex S
Response from the owner:Thanks Alexander! Javier and the Kapture team appreciates your kind feedback! We appreciate your trust and look forward to keeping you pest free.
Trevor did an outstanding job dealing with our wasps. Very knowledgeable and very nice to work with .
Response from the owner:Thanks so much for the support and putting your trust in Kapture!
We have been using Kapture for several years. We recently called for bees in our backyard. Our technician, Steve, was there quickly and we have had no issues since. They are always pleasant to work with and very quick to respond.
Very professional, well spoken, young man came today to get rid of our pests! Was thrilled they were able to come the next day after I called. Highly recommend.
Aviva and Kapture Pest control are an honest, professional, pest control company. I would recommend their services to anyone who wants quality pest control with competative pricing, in their home or business.
Steve was great. He took time to explain everything to me showed me everything he was going to do and what the outcome would be. He answered all my questions and concerns.
Response from the owner:Thanks for the support Dottie and a big shout-out to Steve! He really takes the time to explain everything and make sure you feel confident about the work being done. Glad he took such great care of you!
Very prompt service. Our technician, Jordan, was very thorough in determining the issue and working to solve it.
Response from the owner:Thanks so much for the support!! Jordan always goes the extra mile and we're happy to know he's taking great care of you!
I do really like this company, they very professional and at the same time kindly they made an appointment for me as soon as possible with a very complete and clear explanation, I also want to say Brandon (maintenance) he does a very good job taking care of everything that’s going on around and inside the house. Thank you very much for your services Kapture.
Response from the owner:Truly appreciate the support! Happy we could get you in quickly and we’ll be sure to let Brandon know he did a great job. We're lucky to have him on the Kapture Team. Thanks for trusting us with your home!
Jordan was for the lack of words fantastic. Everything you expect from a professional and than more. Highly recommend
Response from the owner:Love this! Jordan really is fantastic — we’ll make sure he sees this shout-out. Thanks for the high recommendation!
Trevor was super, very polite, knowledgeable and professional. I hope to see him next time.
Great Service!!
Response from the owner:Thanks for your support! Trevor is awesome and we're lucky to have him on the Kapture Team!
Nathan did a good job on solving the wasp problem and he explained everything well. Two weeks later he came back to check the result. He is very well mannered and professional.
Response from the owner:Nathan’s a pro and we’re glad he was able to take care of that wasp issue! Thanks so much for the kind words and support!
We had a hornet nest issue and they came out right away to treat. We started seeing results within a few days. They came back for a rpt treatment and the hornets are practically gone. Very courteous and professional. Would recommend this company to family and friends.
Response from the owner:Thanks for the shout-out! Glad we could help get the hornets taken care of quickly and we truly appreciate you spreading the word
First encounter with Matt was exceptional
He’s very respectful of one’s household
Brought his own shoe covers which I’m very particular with
He explained details what has to be done
Inspected the house interior & exterior
Put necesssry stuff to capture mice
Pictured port of entries
Will come back in 2 weeks to evaluate or earlier if needef
Highly recommend
Response from the owner:We really appreciate your feedback Irma! Matt is a true pro, and it’s great to hear that came across during his visit. Thanks for trusting us with your home!
I had the pleasure of working with Aviva Yoskowitz from Kapture Pest Control for our Norwood facility. From the start, Aviva showed how passionate and knowledgeable she is about her work. She took the time to really understand our needs and gave us a fair, accurate assessment of the facility.

What I appreciated most was that her recommendations weren’t just about selling a service — they truly reflected what made sense for both OnScent and Kapture’s mission. The pricing was reasonable, and it was clear that she wanted to make sure we had the right protection in place, not just the most expensive option.

Aviva’s professionalism, honesty, and dedication made the process smooth and gave me complete confidence in the partnership. She is someone I would absolutely recommend to any business looking for reliable and trustworthy pest control support.
Response from the owner:Thanks so much for sharing this! Aviva really cares about helping people, and it means a lot to hear that came through. We’re glad we could find the right fit for your facility and appreciate the trust you put in us.
Alex is amazing! He walked me through concerns and gave practical solutions. He speaks as though it is his passion to have my building free of the "creepy crawlies."
Response from the owner:Amazing! Thanks so much for the kind words—Alex really is passionate about keeping the creepy crawlies out and we're glad that shows. We truly appreciate you trusting us with your building!
Brandon was unbelievably capable patient and professional. After collecting as much evidence as he could he showed me pictures of insects until i helped narrow it down. He treated our apt for tics and will return in two weeks to follow up. He definitely instilled confidence in him and you
Response from the owner:Thank you so much for the kind words! We're happy to hear that Brandon took such great care of you — he really goes the extra mile to make sure everything is handled right. We’re lucky to have him on the team!!
Juan was extremely prepared when he arrived at my house. He found the problem immediately and proceeded to remediate the problem. I would give him more stars if I could.
Response from the owner:Thank you for the excellent review and support Patricia! Juan is a true pro and he'll be thrilled to hear of your kind words!!
We had Trevor come out today and he was nothing but amazing !! he walked us through everything he was going to do and gave us all the information on what we needed and extremely friendly ! I would highly recommend Trevor to anyone!!
Response from the owner:Thanks so much for the awesome review! Trevor is a rockstar and we're happy to hear he took great care of you. Thanks again for the recommendation and for trusting Kapture!
I contacted Kapture for some preventative care work as a first time home buyer and John was great in showing me some things to consider and making me feel comfortable that we were in good hands. There were no signs of inspects or rodents but he still did everything to prevent them for future and gave me tips on certain home improvements to fix possible entry points.
Response from the owner:Thanks so much for the excellent feedback and support! We're glad John was able to give you peace of mind and some helpful tips. Preventative care is a smart move, especially as a first time homeowner. Welcome to the Kapture family!
Trevor is the most dedicated, hard working and knowledgeable service person we have ever encountered. He truly wants to get rid of our pests. He is patient and respectful and actually LISTENS to us and makes a very concerted effort to solve our pest problems! He does not give up the fight-especially with bees, In our case. You won’t find a better service person. Kapture, and we, are lucky to have him! Thank you, Trevor! Joan and Jerry Marrone
Response from the owner:Thank you so much for the amazing review! We couldn’t agree more—Trevor is truly one of a kind, and we’re incredibly lucky to have him on the team. Thanks so much for your trust and support!!
Brandon was very thorough and explained everything in detail. Very professional. Put our minds at ease.
Response from the owner:Thats excellent to hear! Brandon is a true pro and we'll be sure to pass along your feedback!

We Have More Reviews On Several Third Party Websites…

PestReviews.org

PestReviews.org gets their reviews differently than other review sites like google, yelp, and Angie’s list. PestReviews.org has partnered with the software providers of pest control companies and is able to send follow up emails to every customer who receives a service. These follow up emails prompt the customer to leave feedback about their experience as well as a star rating between 1-5. This ensures that the review comes from an actual customer who has received an actual service. On PestReviews.org, you can see ALL of these verified reviews in their original format — both good and bad. The only thing which is censored is personal information such as names, phone numbers, pricing, etc… You will notice these are masked using an “*” (asterisk) symbol. Using this method, you not only get a high level of confidence in the validity of these reviews, but you also have access to a large sample size which provides you with the best source of information available.

CLICK HERE TO READ OUR PESTREVIEWS.ORG REVIEWS

(Note: You will be taken to PestReviews.org in a new window.)

PestReviews.org Rating

Google Reviews

Google online reviews are available to any internet user who has a Google account. Unfortunately, this leaves companies open to anonymous (and sometimes, unwarranted or flat-out disingenuous) reviews. That being said, many legitimate reviews are posted and this can be a worthwhile source of information.

CLICK HERE TO READ OUR GOOGLE REVIEWS

(Note: You will be taken to Google Reviews in a new window.)

Contact Us To Become Pest Free Today!

Call 1-888-811-5813 or schedule online now to start protecting your home and family today!

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